People and Organizations

According to Kahn (1990), employee engagement was defined as the harnessing of organization members to their work roles in such a way that people would express themselves physically, emotionally and cognitively during role performances. Another definition for employee engagement was given by Harter (2002), as, "the individual’s involvement and satisfaction with as well as enthusiasm for work". What are the outcomes? According to  Stairs and Galpin (2010), higher levels of employee engagement would result in the following:  Higher employee retention Higher employee productivity Improved quality and reduced errors Increased sales Higher profitability Faster business growth  Enhanced customer satisfaction and loyalty Higher likelihood of business success What can you do to get your employees engaged? According to Eisenhauer (2017), the following ideas would help to achieve employee engagement. 1)  Encourage and let your employees s...